Privacy Policy

CoolBlast ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website www.coolblast.co.uk ("Website"), in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We May Collect From You

a. Information You Provide to Us

We may collect personal information that you provide by filling in forms on our Website or by corresponding with us by phone, email, or otherwise. This includes:

  • Contact Information: Name, email address, phone number, company name, and industry.

  • Inquiry Details: Information provided when requesting a quote, demonstration, or additional information about our products and services.

b. Information We Collect Automatically

When you visit our Website, we may automatically collect:

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

  • Usage Data: Information about how you use our Website, products, and services.

c. Cookies

Our Website uses cookies to enhance user experience. See section 8.

2. How We Use Your Information

We use your personal data to:

  • Provide Services: Fulfill your requests for products, services, and information.

  • Communication: Respond to your inquiries and provide customer support.

  • Marketing: Send you promotional materials and updates with your consent.

  • Website Improvement: Analyze usage to improve our Website, products, and services.

  • Legal Obligations: Comply with applicable laws and regulations.

3. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.

  • Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

  • Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

  • Legal Compliance: Processing necessary to comply with a legal obligation.

4. Disclosure of Your Information

We may share your personal data with:

  • Service Providers: Third-party vendors who assist in operating our business and providing services to you.

  • Legal Authorities: If required by law or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access: Request access to your personal data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data under certain circumstances.

  • Restriction: Request restriction of processing your personal data.

  • Data Portability: Receive your personal data in a structured, commonly used format.

  • Object: Object to processing your personal data for direct marketing purposes.

To exercise these rights, please contact us at info@coolblast.co.uk.

8. Cookies

Our Website uses cookies to distinguish you from other users and improve your browsing experience. You can block cookies by activating the setting on your browser that allows you to refuse all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), some parts of our Website may not function properly.

9. Third-Party Links

Our Website may contain links to third-party websites. We have no control over and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Transfers

We do not transfer your personal data outside the UK or the European Economic Area (EEA). If this changes in the future, we will ensure appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@coolblast.co.uk

  • Address: CoolBlast, Hillbank, Broad Street, Cuckfield, RH17 5DX

Effective Date: 1st November 2024